The Insurance Fair Conduct Act (IFCA) is codified in two places: as subsection (7) of RCW 48.30.010 and the entirety of RCW 48.30.015. But it cannot be read in isolation from the greater body of insurance statutes, chief among them the provision creating the insurer’s statutory duty of good faith, RCW 48.01.030. Click below to see the key statutes.

To read the entire Insurance Code, visit the legislature’s website by clicking here.


IFCA contains explicit references to claims-handling regulations, the violation of which will authorize the award of relief to the claimant. These regulations exist among a greater body of claims-handling regulations, which can be found on the Washington State Legislature’s website here.

The regulations identified in IFCA are the following:

In addition, there are provisions devoted to scope and definitions: